Privacy Policy

Last Updated: January 2025

MVA Claim Pro ("Company," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

Personal Information You Provide:

• Name, phone number, email address, and mailing address
• Date of accident and accident details
• Insurance information and claim status
• Injury details and medical history (if applicable)
• Driver's license state and license type
• State of residency

Automatically Collected Information:

• IP address and device type
• Browser type and operating system
• Pages visited and time spent on our website
• Referring/exit pages and click-through data
• Cookies and similar tracking technologies

2. How We Use Your Information

We use collected information to:

• Match you with qualified attorneys licensed in your state
• Facilitate communication between you and attorneys in our network
• Process and respond to your case review requests
• Improve our website and user experience
• Comply with legal obligations and regulations
• Detect and prevent fraud or security breaches
• Analyze usage patterns and optimize our services
• Send updates about your case review status (with your consent)

3. Sharing Your Information

We Share Information With:

• Licensed Attorneys: Your information is shared with independent attorneys in our network licensed in your state to evaluate your case.
• Service Providers: Third-party vendors who assist with website hosting, analytics, email delivery, and customer support.
• Legal Compliance: Law enforcement or government agencies when required by law or court order.

We Do NOT:

• Sell your personal information to unrelated third parties for profit
• Share information with lead brokers or data aggregators
• Disclose information outside the attorney network without consent

4. TCPA & Communication Consent

By submitting your information, you provide express written consent for MVA Claim Pro and attorneys in our network to contact you via:

• Phone calls (including autodialed/prerecorded messages)
• Text messages (SMS/MMS)
• Email

Standard message and data rates apply. You can revoke consent at any time by:

• Texting "STOP" to end text messages
• Replying "UNSUBSCRIBE" to emails
• Calling us to request removal
• Submitting a removal request through our website

We comply with the Telephone Consumer Protection Act (TCPA), the National Do Not Call Registry, and the CAN-SPAM Act.

5. Data Security

We implement industry-standard security measures including:

• SSL encryption for data transmission
• Secure servers and firewalls
• Restricted access to personal information
• Regular security audits and updates

No method is 100% secure. While we protect your information, we cannot guarantee absolute security. You use our services at your own risk.

6. Cookies & Tracking

We use cookies and similar technologies to:

• Remember your preferences
• Track website performance
• Deliver personalized content
• Measure advertising effectiveness

You can disable cookies through your browser settings, but some features may not function properly.

7. State-Specific Rights

California (CCPA): You have the right to know what personal information is collected, to delete personal information, and to opt-out of the sale or sharing of personal information. We do not sell your information.

Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA): You have similar rights to access, delete, and correct your personal information. Submit requests to info@mvaclaimpro.com.

New York (SHIELD Act): We maintain reasonable security measures and notify you of any data breaches affecting your personal information.

Texas (TDPSA): We protect sensitive personal information of Texas residents with industry-standard safeguards.

Other States: We comply with applicable state privacy and data protection laws. Contact us with questions about your state's requirements.

8. Children's Privacy

Our services are not intended for individuals under 18 years old. We do not knowingly collect information from minors. If you believe we have collected information from a child, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. Review their privacy policies before sharing information.

10. Retention of Information

We retain your personal information for as long as necessary to provide services, fulfill legal obligations, and resolve disputes. After your case is resolved, we may retain records as required by law or our standard retention policy (typically 7 years for legal compliance).

11. Do Not Track (DNT)

Some browsers include a "Do Not Track" feature. Our website does not currently respond to DNT signals, but you can control tracking through cookie settings and browser privacy features.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services constitutes acceptance of the revised policy.

13. Contact Us

For questions, concerns, or privacy requests, contact us:

Legal Notice: This Privacy Policy applies to our website and services. MVA Claim Pro is a legal advertising service and lead generation platform, not a law firm. Attorneys in our network are independent contractors. We comply with all applicable federal and state privacy laws including CCPA, VCDPA, GDPR (where applicable), TCPA, CAN-SPAM, and state bar regulations.